Terms and Conditions for Cair Lilies

1. Acceptance of Terms

By using the Cair Lilies website, you agree to be bound by and accept these Terms of Service. If you do not agree to these terms, please refrain from using our website.

2. Definition

"Cair Lilies" refers to our e-commerce website and related services.

"User" means anyone who uses or accesses the Cair Lilies Website.

"Product(s)" means any flowers, floral arrangements or related items offered for sale on our website.

3. Order and Payment

A. Ordering:

When placing an order through Cair Lilies, you agree to provide accurate and complete information, including billing and delivery information.

b. Payment:

All payments made on our website are subject to our payment policies, including prices, applicable taxes and shipping charges.

C. Order Confirmation:

After placing your order and processing your payment, we will send you an order confirmation email. This email serves as confirmation of your order.

4. Shipping and Delivery

A. Delivery Information:

We aim to deliver your orders promptly to the address provided during the ordering process. Specific delivery conditions can be found in our Shipping Policy.

b. Delivery times:

Delivery times are estimated and may vary by destination. Cair lilies is not responsible for delays caused by unforeseeable circumstances.

5. Returns and Refunds

A. Returns Policy:

Cair lilies has a Returns and Refunds Policy which outlines the procedures for returning products and accepting refunds.

b. Damaged or incorrect products:

In the event that you receive a damaged or incorrect product, please contact our customer service within a reasonable time.

6. Personal data protection and data security

A. Privacy Policy:

We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our website, you agree to our data processing practices.

7. User Responsibilities

A. User Conduct:

Users are expected to comply with all applicable laws and regulations when using Cair lilies. Any illegal or inappropriate use may result in account suspension or termination.

b. Account Security:

Users are responsible for maintaining the security and confidentiality of their account credentials.

8. Limitation of Liability

Cair lilies is not liable for any consequential, incidental or indirect damages arising from the use of our services or products.

9. Changes to the terms and conditions

Cair lilies reserves the right to modify these Terms of Service at any time. Any changes will be posted on our website and your continued use of our services means you accept those changes.

10. Termination

Cair lilies may terminate or suspend User Accounts at its sole discretion, in particular in cases of violation of these Terms of Service.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws, without regard to conflict of law principles.